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Revenue & Debt

Indigent Subsidy Register

Registered indigent households and free basic services subsidy uptake.

📖 6 min read🎯 Intermediate✍️ Updated 2026

Balancing free basic services with register integrity

Municipalities must provide free basic services to qualifying indigent households under the MFMA and national indigent policy, funded largely through the equitable share. An accurate register is both a service-delivery obligation and a control point, since ghost or ineligible beneficiaries waste scarce subsidy and attract audit findings. AuditPro Core maintains the register with eligibility traceability so subsidy reaches the households it is meant for.

The Numbers

AuditPro Core renders this view from your tenant's live, tamper-evident records. The figures below are illustrative sample data.

Registered Households

42,180

▲ 6% YoY

Subsidy Value YTD

R 318 m

free basic services

Verification Overdue

3,940

annual review lapsed

Estimated Ghost Records

1.8%

flagged for review

Registered Indigent Households by Quarter

Subsidy by Service Type

ServiceHouseholdsSubsidy (R m)
Free Basic Water4218096
Free Basic Electricity38900124
Refuse Removal4218058
Sanitation4010040

Figures shown are illustrative sample data for demonstration. AuditPro Core renders these views from your own tenant's live, tamper-evident records.

Eligibility and means testing

Indigent support is targeted at households below a defined income threshold. Registration depends on a means test, and the subsidy is only valid where eligibility is documented and current.

Free basic services funding

The subsidy funds free basic water, electricity, sanitation and refuse for registered households, drawn largely from the equitable share. Uptake must be matched to the funding allocated.

Register integrity

Stale registers accumulate beneficiaries who have died, moved or no longer qualify. Periodic re-verification is essential to prevent subsidy leakage and overstatement of uptake.

Equity and reach

Under-registration is as much a failure as over-registration, leaving eligible households without support. The register's completeness is a service-delivery and equity measure.

How AuditPro Core Bridges the Gap

  • Eligibility traceability: each registered household links to its means-test evidence and registration date.
  • Re-verification workflow: registrations due for review are flagged so the register stays current.
  • Subsidy reconciliation: subsidised services are reconciled against the funded allocation.
  • Audit-ready register: the beneficiary list and its support export for audit and Treasury reporting.

Key Takeaways

  • Indigent support is means-tested and must be documented per household.
  • The subsidy is funded largely from the equitable share and must match uptake.
  • Stale registers leak subsidy to ineligible or absent beneficiaries.
  • Under-registration is a service-delivery and equity failure too.

See This on Your Own Data

AuditPro Core renders this dashboard from your tenant's live, tamper-evident records — every figure traceable to source.