Service Delivery
Electricity Supply Delivery Indicators
Track electrification coverage, supply reliability and distribution losses against delivery targets.
Why electricity-supply indicators matter
Electrification and reliable supply underpin economic activity and quality of life, and form a reported KPA that the AGSA tests for both usefulness and reliability. Outage duration and distribution losses also carry direct financial consequences for the municipality's electricity trading account under the MFMA. AuditPro Core consolidates coverage, reliability and loss indicators so oversight bodies can read service quality and revenue risk together.
The Numbers
AuditPro Core renders this view from your tenant's live, tamper-evident records. The figures below are illustrative sample data.
Households Electrified
172,400
88% coverage
Distribution Losses
12.8%
target 10%
Avg Outage Duration
4.2h
▲ 0.6h vs PY
New Connections
6,310
of 7,500 target
Distribution Losses Trend
Electricity Indicators by Zone
| Zone | Coverage % | Losses % | Outages |
|---|---|---|---|
| North | 92% | 11.2% | 38 |
| South | 85% | 14.1% | 61 |
| East | 90% | 12.0% | 44 |
| West | 84% | 13.8% | 57 |
Figures shown are illustrative sample data for demonstration. AuditPro Core renders these views from your own tenant's live, tamper-evident records.
Electrification coverage
Coverage measures the proportion of formal households connected to a metered supply. As with water, the reported figure must reflect functional connections, not merely infrastructure passing a dwelling.
Distribution losses
Losses comprise technical losses inherent in the network and non-technical losses from theft, tampering and unmetered use. The non-technical component is a direct revenue and governance concern.
Supply reliability indices
Outage frequency and average restoration time quantify reliability. Sustained deterioration points to deferred maintenance and ageing assets rather than isolated faults.
Bulk-purchase reconciliation
Units purchased from the bulk supplier should reconcile to units billed plus accounted losses. A widening gap indicates either metering failure or escalating illegal connections.
How AuditPro Core Bridges the Gap
- Loss reconciliation: bulk units purchased are reconciled to units billed to expose and trend distribution losses.
- Reliability trending: outage frequency and restoration time are tracked over time to flag maintenance-driven decline.
- Exception alerts: coverage or loss figures breaching target thresholds trigger management response items.
- Audit-ready evidence: connection and loss figures link to bulk-supply statements and meter records for verification.
Key Takeaways
- Report only functional metered connections as electrification coverage.
- Non-technical losses are a revenue and governance risk, not just an engineering metric.
- Rising outage duration usually signals deferred maintenance on ageing assets.
- Bulk-purchase to billed reconciliation is the key control over loss reporting.
See This on Your Own Data
AuditPro Core renders this dashboard from your tenant's live, tamper-evident records — every figure traceable to source.