Service Delivery
Refuse Collection Coverage
The share of households receiving at least weekly kerbside refuse collection is a direct measure of a basic service that has immediate public-health and environmental consequences when it lapses.
Why Collection Coverage Matters
Refuse collection coverage is a service-delivery indicator set in the SDBIP and reported in the annual performance report. Gaps in coverage create illegal dumping, health hazards and visible service inequity between areas. AuditPro Core tracks the share of households receiving at least weekly collection against the SDBIP target so under-served areas and reporting gaps are surfaced.
The Numbers
AuditPro Core renders this view from your tenant's live, tamper-evident records. The figures below are illustrative sample data.
Households
318,000
Weekly coverage
82%
vs 90% target
No service
11%
▲ 2%
Wards below 70%
9
Service level mix
Coverage by region
| Region | Coverage % | No service % |
|---|---|---|
| Inner city | 95 | 3 |
| Informal east | 61 | 28 |
| Peri-urban | 74 | 16 |
Figures shown are illustrative sample data for demonstration. AuditPro Core renders these views from your own tenant's live, tamper-evident records.
Defining Coverage
Coverage is the proportion of households receiving the committed minimum frequency, typically weekly. A clear, consistent definition of an eligible household is essential or the percentage is unreliable.
Frequency, Not Just Access
A household offered occasional collection is not the same as one receiving the weekly standard. Measuring frequency against the SDBIP target avoids overstating effective coverage.
Spatial Equity
Aggregate coverage can mask informal or peri-urban areas with little service. Disaggregating coverage exposes whether the standard is met everywhere or only in well-serviced suburbs.
How AuditPro Core Bridges the Gap
- Coverage measurement: serviced households are measured against the SDBIP frequency target.
- Exception workflow: under-served areas falling below standard are flagged for route or capacity review.
- Traceability to source: coverage figures link to collection-schedule and household-base records.
- Continuous monitoring: coverage is tracked through the year, exposing seasonal or route failures.
Key Takeaways
- Coverage depends on a consistent definition of an eligible household.
- Measure the committed frequency, not mere occasional access.
- Disaggregate to expose under-served informal and peri-urban areas.
- A reliable household base is the foundation of a credible coverage figure.
See This on Your Own Data
AuditPro Core renders this dashboard from your tenant's live, tamper-evident records — every figure traceable to source.