Service Delivery
Refuse & Waste Service Indicators
Track refuse collection coverage, frequency and landfill diversion against targets.
Why refuse and waste indicators matter
Refuse removal is a constitutional basic service and a frequent source of community grievance, while landfill management carries environmental-compliance liability under the National Environmental Management: Waste Act. Coverage, frequency and diversion indicators evidence both service quality and the institution's environmental obligations. AuditPro Core tracks these indicators against SDBIP targets and ties reported coverage to verifiable operational records.
The Numbers
AuditPro Core renders this view from your tenant's live, tamper-evident records. The figures below are illustrative sample data.
Households Serviced
152,300
86% coverage
Collection Reliability
91%
on-schedule
Landfill Diversion
14%
target 25%
Illegal Dumping Sites
186
▲ 12 YoY
Collection Reliability Trend (%)
Waste Indicators by Area
| Area | Coverage % | Reliability % | Dump Sites |
|---|---|---|---|
| CBD | 98% | 95% | 12 |
| Suburbs | 94% | 93% | 28 |
| Townships | 79% | 87% | 98 |
| Informal | 63% | 82% | 48 |
Figures shown are illustrative sample data for demonstration. AuditPro Core renders these views from your own tenant's live, tamper-evident records.
Coverage and frequency
Coverage measures the households receiving collection; frequency measures how reliably the scheduled service occurs. A high coverage figure means little if collection is irregular.
Landfill diversion
Diversion is the share of waste recycled or recovered rather than landfilled. It reflects both environmental performance and the extension of scarce, costly landfill airspace.
Airspace and liability
Landfill airspace is a depleting asset, and non-compliant sites create rehabilitation liabilities and environmental risk. Diversion directly affects the lifespan of this constrained resource.
Service equity
Collection coverage often lags in informal and outlying areas, creating equity gaps that aggregate figures hide. Reporting by area exposes where the service is genuinely reaching residents.
How AuditPro Core Bridges the Gap
- Coverage and reliability: households served and collection frequency are tracked together so reliability is not assumed.
- Diversion monitoring: recycled and recovered volumes are measured against landfilled waste to trend diversion.
- Compliance flags: landfill operating-permit conditions are monitored for breaches and airspace depletion.
- Traceability: reported coverage links to route and operational records for verification.
Key Takeaways
- High coverage is hollow without reliable collection frequency.
- Diversion measures both environmental performance and landfill lifespan.
- Landfill airspace is a depleting asset with rehabilitation liabilities.
- Report by area to expose the equity gaps that averages conceal.
See This on Your Own Data
AuditPro Core renders this dashboard from your tenant's live, tamper-evident records — every figure traceable to source.