Contract Management
Supplier Performance Scorecard
Rates active suppliers on delivery, quality and dispute metrics.
Why Performance Must Be Measured
Supplier performance management is a recognised weakness in public-sector SCM, yet without it institutions keep renewing poor performers and accept substandard delivery. Tracking delivery, quality and disputes supports informed renewal decisions and feeds the restricted-supplier process where appropriate. AuditPro Core scores active suppliers on objective performance metrics so renewal, escalation and restriction decisions rest on evidence rather than habit.
The Numbers
AuditPro Core renders this view from your tenant's live, tamper-evident records. The figures below are illustrative sample data.
Suppliers Scored
486
active contracts
Avg Score
78/100
▲ 3
Underperformers
41
score < 50
Open Disputes
63
▲ 8
Average Score by Category
Lowest-Scoring Suppliers
| Vendor | Delivery | Quality | Score |
|---|---|---|---|
| Vendor 0844 | 41 | 38 | 39 |
| Vendor 0233 | 47 | 44 | 45 |
| Vendor 0901 | 52 | 46 | 48 |
| Vendor 0376 | 55 | 50 | 52 |
| Vendor 0512 | 58 | 54 | 56 |
Figures shown are illustrative sample data for demonstration. AuditPro Core renders these views from your own tenant's live, tamper-evident records.
Delivery Reliability
On-time, in-full delivery against contracted terms is the most basic measure of whether a supplier is meeting its obligations. Chronic lateness is both an operational and a compliance concern.
Quality and Acceptance
Rejected goods, rework and warranty claims reveal quality that headline pricing hides. A cheap supplier that delivers poor quality is rarely good value once rework is counted.
Disputes and Escalations
The volume and nature of disputes indicate relationship health and contractual risk. A rising dispute trend is an early warning that the arrangement is failing.
How AuditPro Core Bridges the Gap
- Performance scoring: suppliers are rated across delivery, quality and dispute metrics into a comparable scorecard.
- Trend monitoring: deteriorating performance is surfaced before contract renewal decisions are taken.
- Exception workflow: persistent poor performers route toward escalation or restricted-supplier consideration.
- Audit-ready export: scorecards export to support renewal recommendations and contract-management reporting.
Key Takeaways
- Without performance data, institutions keep rehiring poor suppliers.
- Rework and rejection costs often outweigh a low headline price.
- A rising dispute trend is an early warning to act on.
- Use objective scores to drive renewal, escalation and restriction decisions.
See This on Your Own Data
AuditPro Core renders this dashboard from your tenant's live, tamper-evident records — every figure traceable to source.